Privacy Notice

Privacy Notice

Ready Plated Cars is committed to protecting your privacy and handling your personal information responsibly. This notice explains the types of information we collect, why we collect it, how we use it, and the rights you have under UK data protection law. Please note that this notice is intended to be helpful and informative and should be reviewed alongside any specific contract, form, or legal advice relevant to your circumstances.

Who We Are

Ready Plated Cars is the trading name of Ready Plated Cars. We provide plated vehicle sales, private hire vehicle hire, vehicle buying services and related enquiries for drivers and businesses.

What Information We Collect

When you contact us, request a vehicle, submit a vehicle lead, or enquire through our website, we may collect personal information such as your name, contact telephone number, email address, preferred council, vehicle requirements, licence status, vehicle details, your enquiry message, marketing preferences, and technical information about your use of the website. We may also collect information that you provide when you complete forms or communicate with us by phone, email, or other channels.

How We Use Your Information

We use your information to respond to your enquiry, assess vehicle availability or purchase opportunities, manage vehicle sales and hire requests, keep records of our business activity, improve our service, and meet our legal and regulatory obligations. Where relevant, we may use your information to discuss vehicle options, arrange follow-up contact, and maintain a record of your request in our systems.

Marketing Communications

We may send you marketing communications where you have clearly consented to receive them, or where we have another lawful basis to do so. You can opt out of marketing at any time by contacting us or using the unsubscribe option in any marketing email. Separate marketing choices may be offered for vehicle updates, MOT, servicing, tyre, and hybrid battery information.

Sharing Your Information

We may share your information with trusted service providers who help us operate our website, manage enquiries, store data, send email notifications, and process forms. These may include hosting and database providers, communications services, and workflow automation providers such as Make.com. We do not sell your personal information as part of a separate marketing list. Where information is shared outside the UK or EEA, we will take appropriate steps to ensure it is protected in line with applicable data protection requirements.

Data Storage & Security

We store enquiry information in Supabase and use automated workflows to send notifications. We take reasonable technical and organisational measures to help protect your information from unauthorised access, loss, misuse, or disclosure. However, no website or online service can be guaranteed to be completely secure, and you should take care when sharing sensitive information online.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Enquiry records may be reviewed periodically and deleted or anonymised where they are no longer needed.

Your Rights

Depending on your circumstances and applicable law, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to or restrict certain processing, and request a copy of your information in a portable format. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the details below.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, and understand how visitors use the site. You can manage cookie settings through your browser preferences. Some cookies may be necessary for basic website operations, while others may be optional.

Contact Us

If you have any questions about this Privacy Notice, your information, or your privacy rights, please contact us.